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Shipping policy

Shipping Policy

Thank you for shopping at AranLuxe. We want your shopping experience to be simple, transparent and worry-free. Please read the information below about how we process and ship your orders.

Free Shipping

We offer free shipping on every order — no minimum spend, no hidden fees. The price you see at checkout is the price you pay.

Order Processing

All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays). Once your order has been processed and dispatched, you will receive a confirmation email.

Please make sure your shipping address is correct and complete when placing your order. AranLuxe is not responsible for delays or lost parcels caused by an incorrect or incomplete address.

Delivery Times

Estimated delivery time after dispatch is 8 to 20 business days, depending on the product and your location within Ireland.

Please note that delivery times are estimates and not guaranteed. Occasional delays may occur due to high demand, postal service backlogs, weather, or other circumstances beyond our control.

Order Tracking

As soon as your order ships, we will send you a tracking number by email so you can follow your parcel every step of the way. Please allow a few days for the tracking information to update after dispatch.

Customs, Duties & Taxes

For most orders, no additional charges apply. In the rare event that customs or import fees are charged on your order, these are the responsibility of the customer. We recommend contacting your local customs office if you have any questions before ordering.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery window, please contact us and we will investigate with the carrier. If a parcel is confirmed lost, we will arrange a replacement or a full refund.

Incorrect or Damaged Items

If you receive a damaged, defective or incorrect item, please contact us within 48 hours of delivery with your order number and a photo of the item. We will make it right with a replacement or refund.

Contact Us

If you have any questions about your order or our shipping policy, our team is happy to help:

Thank you for choosing AranLuxe.